Privacy Policy

Website owner information 

CONECTINO IOT, SLU, a company of Spanish nationality, domiciled at Carretera de Madrid, 152 CP 36318 Vigo, and with N.I.F. B27879568, established for an indefinite period by virtue of a deed executed on February 4, 2020, before the Notary of Oleiros, Mr. Rafael Benzo Sainz, under number 348 of his Protocol; registered in the Commercial Registry of Pontevedra, volume 4,316, folio 5, page PO-66546, entry 1. 

Data Protection Officer 

The owner is responsible for the personal data that is collected by browsing and using this website in accordance with the requirements established by REGULATION (EU) 2016/679 regarding the protection of data of natural persons as well as in accordance with the Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information that is exposed in relation to the processing of your personal data.

Data protection policy 

The person in charge applies the principle of active responsibility in the processing of personal data, maintaining a constant update and promotion of the continuous improvement of the data protection system, in accordance with the legal requirements, guaranteeing in all cases: 

  • Respect for the freedoms and fundamental rights of natural persons. 
  • That the data is processed lawfully, fairly and transparently.  
  • That the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected.  
  • That the purposes for which they are collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes.

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights that assist them as well as all the necessary legal information established by current regulations.

Data collected, purpose and legality 

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to: 

  • Send you information about our products/services.
  • Deal with inquiries. 
  • Process orders, as well as being able to prepare the corresponding invoices, report on the status of orders, deal with claims and any other management derived from the provision of the service carried out through this website. 

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for legitimate interest and with the consent of the users. 


The personal data collected through the contact web form is used to be able to attend to any query that the user makes through it.

The personal data collected in the order form are intended to process the data necessary for the proper management of your orders.

The treatment of the data is legitimized by the consent that you give us by expressly accepting the treatment conditions informed through this privacy policy.

Data recipients

The personal data obtained through the web forms are registered and stored in electronic media controlled and supervised by the person responsible for processing.

Your personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to third parties in order to make the payment ( payment gateways), as well as manage the deliveries of the products (carriers) covered by said assignment in the needs of the service. Payment through other payment gateways, we recommend the user to read the privacy policy to understand how it handles personal information, for example:

Redsys Servicios de Procesamiento, S.L. (“Redsys”), with address at Madrid, calle Francisco Sancha, número 12, y con C.I.F. número B-85955367, that fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can see their privacy policy at 

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct treatment of the personal data of the users. You can see their privacy policy at

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for the selection of treatment managers and the contractual commitment with each of them to comply with and enforce the obligations established in terms of data protection. 

In the event that there are international data transfers, CONECTINO IOT, SLUL will guarantee that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as those standard contractual clauses approved by the European Commission.

You can obtain more information about the treatment of personal data of our organization by requesting it in the mail: [email protected] or accessing through the following link 

Technical and organizational data protection measures 

The media have the necessary technical and organizational measures that guarantee the confidentiality and conservation of personal data obtained through the web.

The personal data collected from the web is processed through HTTPS protocol with a valid SSL certificate.

The personnel involved in the data processing operations: access, editing, deletion, etc… are trained to do so, trained and committed to this data protection policy. 

Data preservation 

The personal data obtained through the contact form will be kept for the time necessary to attend to the request/query made. 

The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to suppress, cancel and/or limit the processing of your data. 

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary. 

In the event that you have expressly accepted the sending of commercial information, we will keep your contact information until you notify us of your decision to cancel such commercial sending. 

Information about the existence of automated decisions (including profiling) 

We don’t normally make automatic decisions, but when we do, we make it clear that such a decision is being made. However, CONECTINO IOT, SLU CIF/NIF B27879568 collects several sections dedicated to the personalization of services in order to display personalized advertising when entering its website and also for sending personalized communications.

CONECTINO IOT, SLU CIF/NIF B27879568 recognizes the possibility of profiling to improve its product offer or personalize the sending of commercial offers or give a more personalized treatment to the customer.

Opposition to data being processed for advertising purposes 

If you gave your consent for your data to be used for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email to the person in charge [email protected]

Changes in the Privacy Policy 

We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. In case we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even notify you to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or introduce some interactive improvement.